Instant Online service Support
- iReach helps Apple Users and Apple Buyers an opportunity to remotely connect with our Certified Technicians and Sales Professionals.
- In order to reach out to all customers and Prospects, our Technicians would address the issues/requirements in users preferred language. In order to assist Apple Users and buyers, we have short support Videos presented by our own Technicians.
iReach Offers first level support
and we believe that 60% of the issues could be addressed and resolved in the first level sessions.
- iReach virtual support will help to resolve all kind of software issues of Macs and iPads.
- Our App avoids visiting service centers unnecessarily, It will save customers valuable time.
- End to End service support for all Mac and iPad technical issues including iCloud, Apple ID, etc,.
- Our App will Help to choose the right product based on customer requirements.
- iReach virtual support will help to resolve all kind of software issues of Macs and iPads.
- Our App avoids visiting service centres unnecessarily, It will save customers valuable time.
- End to End service support for all Mac and iPad technical issues including iCloud, Apple ID, etc,.
- Our App will Help to choose the right product based on customer requirements.
User Experience
- Empathy and customer delight.
- Virtual support is offered by qualified/trained technicians exclusively for all Apple Devices.
- There will be 2 Free Consultation per user for a limited period of 10 Minutes without the user registering any credentials.
- We have corporate consultation, Sales consultation and Expert consultation each has 10 mins 20mins and 30 mins of consultation timings based on user convenient
- Each Consultation has categorized as Basic, Silver and Gold plan.